Sewage Cleanup and Restoration

When water from a sewer system backups, this situation should be considered very dangerous. The water from the sewer system is grossly unsanitary and may contain bacteria and viruses that could cause serious illness. 


When a situation involving sewer system backup does occur, do not attempt to clean it up yourself. Special training and equipment is necessary to safely clean this type of contamination. Let our highly skilled and trained technicians at SERVPRO of South Fleming Island/ North Bradford County handle the mess. We also understand that emergencies do not just happen during business hours, that is why we have an emergency crew ready to respond 24/7/356. 

Sewage Backup or Toilet Overflow? Call Us Today – (904) 290-4040

There are three major types of contaminated water. SERVPRO of South Fleming Island / North Bradford County will inspect that contaminated water to determine the type of water and then plan the appropriate response to safely restore your home or business.

The three types of contaminated water:

Category 1: "Clean Water"

This is water from a clean source, such as a broken clean water supply line or faucet. If left untreated, category 1 water can quickly degrade into category 2 or 3 water depending upon such factors as time, temperature, and contact with contaminants.

  • Water from a clean source like a broken water line
  • If left untreated, can degrade into category 2 or 3

Category 2: "Gray Water"

This water has a significant level of contamination that could cause discomfort or illness if ingested. Sources for category 2 water may include washing machine overflow; toilet overflow with some urine, but no feces; or dishwasher overflow.

  • May contain bacteria and viruses
  • Can quickly degrade into category 3 if left untreated

Category 3: "Black Water"

This water is grossly unsanitary and could cause severe illness or death if ingested, and any contact should be avoided. Sources for category 3 water could include flooding from rivers or streams, water from beyond the toilet trap, water from the toilet bowl with feces, or standing water that has begun to support microbial growth.

  • May contain untreated sewage, harsh chemicals, and microbes
  • Water from flooding rivers or sewer backup

24 Emergency Service

Sewage backup should be considered an emergency and dealt with as quickly as possible. We are the water damage restoration specialists with specific training and expertise to safely restore your home or business.