Emergency Water Damage Process Overview

6/8/2020 (Permalink)

Call 904 290-4040 for emergency water removal / damage!! SERVPRO of South Fleming Island / North Bradford County

At SERVPRO of South Fleming Island / North Bradford County we follow and strictly enforce corporate guidelines or expectations regarding our 1-4-8 policy. 

One Hour: Within an hour of loss notification, (at our franchise we strive to be on site within the hour notice), a SERVPRO professional will contact you to arrange for service. 

Four Hours: Within four hours of loss notification, a SERVPRO professional will be on site to start mitigation services. The key to reducing damage and saving money is responding quickly to your damage. (This is why we strive to be on site to begin services as quickly as humanly possible) 

Detailed Explanation: A trained, uniformed and equipped SERVPRO professional will walk you through the job process step-by-step, explaining what to expect and the anticipated outcome. 

Pretesting: A SERVPRO professional will begin pretesting for restorability, working from the source of the damage outward.

Eight Hours: Within Eight hours of onsite arrival, a verbal breifing of the scope will be communicated to the appropriate person(s), normally your adjuster or property manager. 

Cleaning and Restoration: SERVPRO professionals will work neatly and efficiently to help you regain control of your property when a damaging event has taken over. We will use state-of-the-art equipment and restoration techniques to ensure your property is taken care of right the first time. 

Final Walk-through: After the work has been completed, a final walk-through will be conducted with you to help ensure your satisfaction! 

To schedule a free estimate, call us at (904) 290-4040!